Business Process Excellence Consultancy

Business Process Excellence Consultancy

The world is shifting at a great pace. Daily hundreds of businesses are waying into the market while similar numbers are meeting their end. Why is that so? The answer lies in a cycle, which is serving as a benchmark for the competitive age of business coming ahead.

“The company, which will produce a product or service with the best quality in minimum time at the expenditure of minimum bucks, will eventually become a world leader”

To get started with services orientation, you would have to be fair in answering the following major norms,

If you feel the beat of change urgency after going through the above points then you have come to the right place.

Our advanced Business Excellence Consultancy package encompasses multiple tools and techniques which are deployed after the thorough GAP Analysis deployment at the client’s organization. Some of the mighty frameworks are as follow;

Lean Six Sigma

Workforce Management

Business Benchmarking

Lean Six Sigma

Lean as a management philosophy based on the “Toyota Production System” is prevailing over all conventional hectic procedures & methods, which in turn impart no value in the final product. Toyota became the market leader by deploying this philosophy in a real-time scenario within their systems.

The idea which is acting as a driving force in the exploration of this technique is to focus only on core activities which are adding value in the final product, for the end customer. All the processes, systems, parameters & products will be designed and verified by taking into account end-customer needs. Any other activity which is not enriching a product or service in a valuable manner must be abandoned as quickly as possible.

Lean is like a religion driven by a human mindset and strategic tactics. Production and service activities are analyzed in the light of value addition contents. According to the Lean approach, the performance of all other activities and processes in the company, which do not add value for the end customer, generates costs and are considered unnecessary losses. The Lean transformation approach aims to eliminate or significantly reduce those losses. In more simple words, Lean Transformation leads to more value with as few resources as possible.

A Lean company is aware of what is valuable for the customer and focuses its key processes in this direction. The ultimate goal is to deliver perfect value for the customer through a process with zero waste.

When eliminating waste from the value-adding stream, the management should not eliminate elements of it but set up processes, which require less human involvement, less space, less capital, and less time for products and services creation, which cost much less and have fewer defects as compared to the traditional business systems. The companies can then respond to the ever-changing client requirements with a variety of solutions, high quality, and low cost, and very short production time. In addition, information management becomes easy and precise.

Six Sigma is a well-structured, data-driven methodology aiming towards the elimination of variations, imparted due to product, processes, or systems in all kinds of manufacturing, service delivery, management, and other business activities.

Six Sigma methodology is based on the combination of well-established philosophy, set of tools, methodologies & metrics, enabling the organization to see the hidden defects factory. Six sigma is perceived as a myth by many traditional or conventional practitioners of quality systems due to its 3.4 defects per million methodology. Though, it only makes the processes play in safe premises where defect & variation would be minimum

Six sigma, as a philosophy, is a true measure or control of equation Y=f(x). It generally depicts that by controlling x inputs which are transformed into Y output through function f, we can achieve excellence. Also, it is equipped with advanced statistical control tools which are very helpful in the data analysis to see the cumbersome event in a crystal clear view.

As far as methodologies are concerned, it deals with DMAIC & DMADV techniques, each with its own perks. Lastly, it is a measure of metrics that are set for any process or system.

Due to its highly efficient impact, these methods have recently become very popular in the USA, Germany, etc. Even in 2007, General Electric published the report listing the savings of almost 1.6 billion due to six sigma

Integration of Lean Six Sigma
We passionately help you in building blocks for achieving efficiency parameters. Though, depending upon the scenario and future impact, an organization can have any of the following two options,
● To engage your own internal pooled staff for carrying out the projects
● Engage our personnel to identify potential areas of process optimizations and establish the required benefits.
The integration of Lean Six Sigma could be depicted as;

Integration of Lean Six Sigma

We passionately help you in building blocks for achieving efficiency parameters. Though, depending upon the scenario and future impact, an organization can have any of the following two options,

  • To engage your own internal pooled staff for carrying out the projects
  • Engage our personnel to identify potential areas of process optimizations and establish the required benefits.


In this aspect, Bilal Consultancy Limited is an Accredited Training Provider of the International Lean Six Sigma Institute England & Exemplar Global USA. Apart from delivering in-house and physical classes intervention, our powerful Learning Management System is powering self-paced Lean Six Sigma training for the global audience.

Certified Lean Six Sigma Yellow Belt Training - Enroll Now
Certified Lean Six Sigma Green Belt Training - Enroll Now
Certified Lean Six Sigma Black Belt Training - Enroll Now
Certified Lean Six Sigma Master Black Belt Training - Enroll Now

Workforce Management

Workforce management commonly refers to as HRMS is an umbrella process by which the systematic utilization of manpower is ensured. Aspects of a comprehensive WFM includes the following:

  • Time and attendance tracking module establishment
  • Employee scheduling & assigning module
  • Demand prediction & manpower allocation module
  • Payroll administration & Benefits administration
  • Talent management & retention
  • Training programs and assignments
  • Performance monitoring & evaluation
  • Vacation and leave planning
  • Career planning (Job rotation VS Job enrichment)
  • Crisis preparedness & Risk analysis

Thus, WFM is an integrated set of processes that an organization uses to optimize the productivity of its employees on the individual, departmental, and entity-wide levels. In a corporation, organization, or government entity, WFM involves matching employee skills to specific tasks over time, quantifying the amount and types of labor needed to accomplish particular jobs on a day-to-day or hour-to-hour basis, and setting a metric against which the progress will be monitored

Over or understaffing at any level, even for short periods, should be avoided because such conditions can cut into an organization’s profitability, by reducing its overall productivity, frustrating its employees, and antagonizing its clients and customers.

Bilal consultancy is proud to help you in this aspect as well, as it can have a massive impact on any industry’s bottom-line results and efficiency.

Business Benchmarking

Benchmarking is all about evaluation of oneself by comparing it with the best & very best in the market. For the companies striving to improve their systems and processes, benchmarking can befall the following advantages:

  • A business benchmarking exercise can spur an organization to more clearly recognize and better understand its current processes and procedures, making explicit what may have previously been implicit and calling attention to points of confusion or ambiguity.
  • Tangible and specific business decisions can be made by practicing this technique within the industry
  • Operational efficiency and utilization comparison with the peer and competitors sheds a light on the weak tides of the company, helping in enhancing the systems and procedures by initiating business and engineering initiatives.
  • A solid and compelling business charter will help you in better understanding of “Need for change”.
  • Benchmarking will create a culture of continuous improvement by instilling a desire to change within concerned personnel.
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